Our company is interviewing for a Property Supervisor Assistant. The qualified candidate will have experience in residential multi-family housing industry, or related field. The Property Supervisor Assistant works closely and communicates regularly with the Property Supervisor, vendors, and tenants. They must be proficient and comfortable with multi-tasking. Must be organized and thorough in record keeping as well as able to manage time efficiently.
Essential Duties and Responsibilities include the following but are not limited to:
Process notices of intent to move out
Ensure that all move-outs are processed promptly and final accounting is done according to company policies and complying with industry standards. Ensure that all paperwork is uploaded into Voyager in a timely manner.
Process work orders for maintenance staff.
Process vendor invoices
Address and promptly resolve questions, requests, and complaints from tenants.
Respond to emails, maintenance requests and other forms of inquiries/communication.
Answer phones, greet guests, and respond to admin needs.
Process collections and delinquencies.
Manages records and files of eviction, notice & past tenants.
Schedule approved vendors and follow up for completion of work.
Assist the Property Supervisor in coordinating schedules for maintenance staff for occupied and vacant units.
Assist the Property Supervisor with scheduling inspections as needed (monthly/yearly).
Responsible for day to day maintenance work order and vendor invoice postings on Yardi Voyager..
Must attend training sessions as scheduled. Must be able to cross train and share knowledge between other staff members.
Other duties as assigned
Must have at least 2 years of experience in residential multi-family property management, administrative support, and customer service.
Preference will be given to candidates with residential multi-family customer service and leasing experience.
Demonstrate the ability to effectively communicate with executive leadership team, peers, tenants, and vendors.
Be customer service oriented, possess strong interpersonal skills, and maintain a positive and friendly attitude when interacting with residents and vendors.
Be proficient with Yardi Voyager and Microsoft Office Suite, as well as basic office equipment.
Must be able to maintain composure during stressful and emergent situations.
Must be approachable, fair-minded and communicate with clarity while showing confidence and enthusiasm.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Must be flexible and able to multitask; can work within a fast-moving environment.
Must possess skills to manage time effectively and be detail oriented.
Yardi Voyager knowledge strongly preferred
Proficient with Microsoft Office Suite (Word, Excel, and Outlook)
Fluent in English
Fluency in Spanish a plus
Must pass credit and background checks
Preference to candidates who reside in close proximity of west LA.
Paid time off
Monday to Friday
7 am to 4 pm
Overtime as needed
Weekends as needed
Some college preferred
Internal Number: 01012021
About Lido Equities Management, Inc.
Lido Equities Group principals are J. Edward Smith, CEO and Darrin Klotz, President. Lido Equities Group is the General and Managing partner of 80 real estate partnerships valued at over $900,000,000 of which we obtained new financing through several different lending institutions in the amount of approximately $300,000,000. We form a separate limited partnership for each property we develop or purchase of which Lido Equities Group is the General and Managing partner (for example: Oakwood Associates, LP, a California limited partnership.) Darrin Klotz and J. Edward Smith formed Lido Equities Group in 1990 for the purpose of acquiring and developing investment real estate and since that time have established an exceptional track record and reputation in the real estate community. Darrin Klotz is a UCLA graduate, a licensed California Real Estate Broker and has been involved in multi-family investments for over twenty-seven years. J. Edward Smith attended the University of Denver where he studied real estate finance/development and has been involved in real estate investments, development and management of income property for over twenty-seven years.