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VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we're all focused on a singular mission: to help people see. Learn more by visiting https://vspglobal.com/cms/careers/
Under general supervision, responsible selling frames at assigned retail stores.
Sell frames and our licensed products in retail store locations as assigned.
Increase sales revenues by providing product expertise and quality customer service in a proactive, professional manner.
Develop and maintain positive working relationships with store management and associates to maximize problem resolution and compliance support.
Work in partnership with the store management team, Merchandiser and Account Executive to ensure brand initiatives meet the established expectations, guidelines, and necessary adaptations specific to the region or market.
Perform markdowns and RTV's when required.
Report directly to Account Executive and communicate actions, issues and results on a regular basis.
Perform all other functions as required.
Typically has the following skills or abilities:
Two to four years' Customer Service or Account Services experience or equivalent experience demonstrating the ability to build effective relationships and resolve a variety of issues
Two years of customer service experience in an office/retail environment
Knowledge of eyewear industry or experience in fashion accessory field is required
Ability to work with the general public in a retail environment
Ability to elevate the perception of our brands and our company
Excellent verbal, written and interpersonal communication skills
Excellent organization skills, detail oriented and ability to multitask
Travel may be required
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Nearest Major Market: Manhattan Nearest Secondary Market: New York City Job Segment: Ophthalmic, Retail Sales, Substance Abuse, Behavioral Health, Healthcare, Sales, Retail