TalentHQ

Our Client is a privately held, full-service real estate firm which leases and manages retail and mixed-use assets in the Southeast. The portfolio includes properties totaling over 8.5 million square feet in 6 states.  Our Client strives to provide a unique approach to every property which results in exceptional asset performance.

This position is responsible for overseeing and managing the day-to-day activities of one or more properties in the portfolio to protect and enhance the real estate assets.  In addition, the individual will oversee multiple property managers within a specific geographic region of the company.  The selected candidate will be a collaborative team player with leadership qualities, that welcomes a challenge and is confident in their decision-making ability.  The position reports directly the Executive Vice President – Property Management.

Responsibilities

• Manage the day-to-day operations of one or more properties within the portfolio
• In an oversight role, direct, manage and mentor other property managers whose responsibilities cover multiple assets within the portfolio
• Develop strong collaborative and inclusive relationships with all assigned property managers
• Maintain and develop strong relationships with existing tenants
• Respond to tenant and asset customer inquiries and suggestions
• Respond 24 hours, 7 days per week to any tenant issue or property emergency
• Develop operations programs that contribute to the overall profitability, safety, and productivity of the assets
• Resolve maintenance issues, develop preventative maintenance plans, administer property improvements and oversee existing property conditions at all assigned assets
• Oversees marketing efforts and special events at the property level
• Prepare the annual budget of each assigned asset as well as any required reforecasting
• Assists in the creation and review of budgets produced by the assigned Property Managers within their region for thoroughness and highest quality
• Prepare monthly and quarterly variance reports for ownership groups and assists/reviews the reports produced by the assigned Property Managers within their region for highest quality
• Participate in and lead regular asset management calls with ownership representatives
• Inspect properties on a regular basis to note and correct all property issues
• Assist in managing fiscal activities of the property including development and adherence to the budgets within the assigned region
• Recommend and implement property sustainability practices
• Evaluates property needs and recommends capital improvements across the assigned portfolio as required. Executes approved projects in a timely manner – ensures scope accuracy and compliance including all assigned Property Managers projects.
• Develops relationships and serves as liaison to civic representatives, business partners, home office, and tenants
• Establishes and maintains positive community relations by attending various functions as a representative of the assigned properties. Reviews and approves requests for tours, information, and public appearances.
• Directs extra income activity by approving applications for commercial activity on the common area after reviewing for desirability and possible conflict with tenant interests
• Directs temporary/specialty leasing efforts to produce additional income for the assigned assets
• Acts as Tenant Coordinator and in oversight of assigned Property Managers, monitors on-site tenant construction for compliance with approved plans for all assigned properties. Works proactively with others to ensure meeting rent commencement dates.
• In cooperation with retail leasing team, show space and interact with national, regional, local tenant prospects to enhance property income
• Understand and report on market conditions, competition, community/ government issues, and economic development plans

Requirements

• 10+ years of experience in managing retail shopping centers and/or mixed-use assets
• Four-year college degree preferred
• Creative abilities; able to think “outside the box”
• Demonstrated leadership and management ability
• Excellent organizational, communication, and interpersonal skills
• High proficiency of Microsoft software including Word, Excel, and Outlook
• Experience with Building Engines and Yardi preferred
• Affiliation with ICSC and advanced Property Management specific certifications preferred
• Strong analytical and problem-solving skills
• Day and overnight reimbursable travel required