The Property Manager is responsible for the overall management of the Property, including, but not limited to, administration, financial control, operations, tenant relations, construction, lease administration, and leasing and marketing of the Property. The management goal is to maintain the Property in accordance with the established standards, while providing quality service expected by Class A building tenants.
a. Supervise on-site management employees to ensure optimum performance. Train and develop staff, provide coaching/counseling, conduct appraisals, and make hiring decisions. Address complaints and resolve problems with the assistance and guidance of the Company's Human Resources or Legal departments when necessary.
b. Establish guidelines for the on-site management employees and contract building staff to ensure that the Owner's objectives are understood and implemented pursuant to the annual budget and business plan.
c. Establish and follow procedures for processing and controlling work.
d. Provide information or other assistance to counsel on legal matters involving the Property.
e. Implement new programs or procedures as established by the Corporate Asset/Property Management department.
f. Provide lease administration per Policies and Procedures.
g. Report and track general liability and property insurance claims for the Property.
h. Approve emergency procedures and disaster recovery plans.
2. Financial Control
a. Prepare annual budgets, financial reporting, forecasts, re-forecasts, monthly performance reports, and variance reports.
b. Review of tenant billings, collection of rent and sundry charges. Ensure that overdue receivables are kept below established limits.
c. Responsible for reviewing operating expense estimates and reconciliations and respond to tenant questions.
d. Ensure all invoices from vendors and contractors are coded and processed in a timely manner.
e. Review and approve monthly accruals.
a. Manage annual bid process for contract services, including generating requests for proposals, bid analysis, and vendor selection to ensure best pricing and service level performance.
b. Coordinate implementation of policies and procedures and oversight of security, janitorial, parking, engineering and other contract services with Building Management team.
c. Responsible for operating efficiencies of Property.
d. Ensure that the Property is maintained according to the quality standards approved by Landlord.
e. Oversee new tenant move-ins, existing tenant relocations and expansions, as well as tenant move-outs.
f. Ensure the maintenance of adequate records and information required by all subordinate functions including, but not limited to, warranties, permits, equipment operating manuals, base building plans, tenant “as-built” plans, etc.
4. Tenant Relations
a. Responsible for developing and maintaining positive tenant relations by creating and sustaining goodwill between Landlord and tenants by providing consistently responsive quality services.
b. Oversee tenant issues, problems, and disputes.
c. Approve tenant events.
a. Work with Chief Engineer to oversee Tenant Improvement and Capital Improvement projects.
6. Lease Administration
a. Maintain tenant compliance of lease provisions.
b. Responsible for ensuring that Landlord fulfills its specific obligations under the lease agreement.
7. Leasing and Marketing
a. Responsible for ensuring vacant space is prepared for showing to prospective tenants.
b. Participate in prospective tenant tours, if required.
The Property Manager manages certain employees of the building management office and is responsible for the performance management of these employees.
This is a largely sedentary role that requires walking, talking, hearing, repetitive motion using a keyboard, and visual acuity for reading and viewing a computer monitor.
No travel is expected for this position.
Education and Experience:
• Bachelor’s degree in real estate, business, or equivalent preferred.
• Professional designation from BOMA or IREM preferred.
• Eight years experience in property management of Class A buildings of at least 500,000 square feet.
Additional Eligibility Qualifications:
• Must demonstrate ability to analyze monthly and quarterly financial reporting, cost-benefit analysis, budget forecasting and prepare annual budgets.
• Must work well with others and interact positively with team members and tenants.
• Excellent written and verbal communication skills.
• Excellent organizational skills, ability to prioritize and attention to detail a must.
• Proficiency in MS Office required.
• Knowledge of MRI preferred.
• Must have the ability to manage time and multiple projects efficiently and achieve the required results.
• Must be able to define problems, collect data, establish facts and draw valid conclusions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.
5 or more years experience in Commercial Property Management
Hertz Investment Group was Founded in 1977 by Judah Hertz. Hertz Investment Group is a fully integrated real estate investment firm that acquires, markets and manages signature high-rise office properties throughout the United States. Currently, its portfolio of investment properties comprises more than 21 million square feet and spans across 25 cities.