TalentHQ

Position Description:     The Accounts Receivable Associate is part of the collection team consisting of the Property Manager, Accounts Receivable Associate, and Paralegal. The Accounts Receivable Associate’s primary role supports the Property Manager’s collection of receivables and ensures tenant compliance with rent due dates. The Accounts Receivable Associate also facilitates resolution of collection issues and aids the collection process by researching and explaining billing-related issues.

Essential Job Functions

• Contact tenants to pursue collection of outstanding balances.
• Handle majority of the collection tasks to limit the need for the Property Manager’s day-to-day involvement.
• Act as primary point-of-contact for tenants.
• Act as liaison with Property Manager and Paralegal by initiating communication, providing information, and monitoring overall tenant collection activities.
• Maintain up-to-date and accurate collection comments in accounts receivable application.
• Ensure that payments are applied accurately to tenant balances.
• Review late fees related to outstanding tenant balances.
• Review and take appropriate action on terminated account balances.
• Print and mail default letters to tenants with outstanding balances.
• Provide support to Paralegal on accounts requiring legal collection action including litigation.
• Review at-risk accounts on a quarterly basis and make reserve/write-off recommendations.
• Hold monthly conference call with Property Manager and Lease Revenue Accountant to resolve accounts receivable collection and billing issues.
• All other duties as assigned.

Requirements and Qualifications:

• High school diploma or equivalent.
• Accounts Receivable experience preferred.
• Computer experience, specifically knowledge of receivables software.
• Experience in Real Estate a plus.
• Must be able to accurately handle heavy data input.
• All applicants must be able to perform the essential functions of the position, including corresponding core job requirements, with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities (and others in accordance with applicable law) to perform the essential functions of the job, consistent with applicable laws and Company policy.

A Culture of Belonging

At Macerich, we are committed to a diverse, inclusive, and equitable workplace. We believe our diversity creates value for our employees, workplaces and town centers, and the communities we serve.

We strive to hire great people from diverse backgrounds, and we are stronger for it. We want our employees to thrive, feel valued and respected, and therefore encourage a culture of learning, acknowledging, and celebrating individual uniqueness. We are proud of our practices and the equal opportunity for employment and advancement we foster across the organization.

In support of our culture of belonging, Macerich welcomes qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy (including childbirth and pregnancy-related medical conditions), sex, gender expression or identity, sexual orientation, citizenship, or any other characteristic or class protected under federal, state, or local law. Additional information is contained in Macerich’s Anti-Harassment, Discrimination and Retaliation Policy, which can be provided to applicants upon request. Macerich also provides reasonable accommodations to qualified individuals with disabilities. If you require accommodation during the application process or your employment, please contact Human Resources.

Join our team of great people!