To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage the open air center customer experience to the highest standards, achieving operational excellence in all areas.
Implement operating Standards of Excellence and measure success of execution.
Successfully manage and execute the Center’s strategic plan.
Partner with the development team and aid in the execution of repositioning and development strategies.
Facilitate development entitlement and construction activities while minimizing impact to the operating properties.
Champion and lead Centennial’s Experience First program to further enhance the customers’ shopping center experience.
Support and aid in the execution of Leasing strategies.
Negotiate and secure local tenant and franchisee lease amendments and renewals.
Drive specialty leasing activity and alternate revenue.
Protect existing cashflow and use whiteboard approach for the creation of new revenue streams to help stabilize asset cash.
Develop, budget, manage and execute the marketing plan to engage the community, increase traffic and drive tenant sales.
Manage service contracts.
Provide administration of leases, reciprocal easement agreements and other operating covenants.
Ensure the center meets all government regulations.
Manage and develop the talent of center personnel.
Develop and maintain beneficial relationships with retailers, Centennial corporate and local team members, community stakeholders including government entities, local law enforcement and business, professional and charitable organizations.
Prepare, manage, and monitor the center’s annual income and operating expense budget.
Aggressively manage expenses to reflect current operating parameters while maintaining operating standards.
Forecast future capital needs at the property and manage the approved capital budget to complete projects on time and on budget.
Manage property Accounts Receivables and collections including national, local and business development deals in conjunction with Corporate Accounting.
Lead all local tenant and franchisee collections.
Aggressively manage local tenant lease amendment negotiations and workouts.
Ensure Brand Standards with visual merchandising, amenities, digital, social media and WIFI programs.
Develop opportunities and host events to showcase the center to the community as a viable marketing channel.
Ensure that the center is positioned for future growth by observing and reporting market changes relating to demographics, competition, community and government issues, economic development plans and changes to infrastructure.
Ensure maintenance of all property operating systems including HVAC, fire alarms, fire sprinklers, electrical, roof, parking lots and building structures.
Manage on-site Tenant Coordination efforts to include timely turnover of space to merchants, procurement of Landlord work project estimates, timely completion of projects, successful early or on time store openings and assembling required documentation such as lien releases.
Establish and maintain relationships with local police, fire, public utilities, and emergency response agencies.
Implement standardized Risk Management program with the specific goal of reducing General Liability claims, experience, and cost.
Lead and act as the primary point of contact and spokesperson for the property during local crisis events.
As directed, support property onboarding process for Centennial Advisory Services properties. Stabilize and align newly managed assets with current portfolio.
Champion the SEE Centennial sustainability program.
Other duties as assigned.
Requirements and Other
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree preferred or equivalent experience in the workplace.
Minimum 2 years regional shopping center management experience.
Real Estate Salesperson’s license preferred.
Understanding and knowledge of a specialty leasing program with the ability to canvass, negotiate and close specialty deals.
Strong ability to lead and influence a diverse group of people.
Adept in financial analysis, budgeting, and forecasting.
Computer skills that include Excel, Word, and Outlook.
Intermediate skills in Yardi.
Ability to operate efficiently, independently and to seek constant improvement in achieving team goals.
The flexibility and agility to respond to shifting priorities.
A passion for reimaging retail real estate.
Alignment with Centennial’s core values.
This position is location onsite at the property. Centennial is willing to provide relocation assistance.
Centennial is an innovative retail real estate company with a national portfolio of assets including regional malls, urban mixed-use and community centers. Centennial has a unique perspective driven from an authentic heritage in the retail business. For more information visit http://www.centennialrec.com.