Talent HQ

Department:    Asset Management

Reports to:      Director, Property Management

JOB SUMMARY:

Position is responsible for the overall operation and financial success of an assigned portfolio of properties. Duties will include supervision of maintenance staff, negotiation of property services contracts, vendor selection, operating and capital improvement budget preparation, tenant lease management, and providing first class customer service. This individual will work closely with Leasing, Accounting, Construction, and Asset Management.

ESSENTIAL DUTIES AND REPONSIBILITIES:

• Prepares annual property business plan according to requirements of the owner. Works closely with Asset Manager to maximize profit potential and operating efficiency.
• Communicates with listing brokers, both internally and externally, regarding marketing and leasing properties. Direct tenant contact for assignments. Performs (delivery of space) initial new lease walk through/turnkey from build out, Certificate of Occupancy and move in.
• Responsible for move out inspections and procedures when tenants vacate.
• Maintains appearance and functionality of vacant spaces.
• Performs all duties as required by specific leases, including the collection of rents, default notifications and the continued performance of Landlord services. Follows up on tenant lease compliance including but limited to insurance, gross sales reporting, etc.
• Responsible for the financial success and control of the property, working with the property accountant to prepare monthly/quarterly operating statements to also include budget variance explanations, and property updates to owners, issue operating cost escalation and tenant service request invoices, collect payment for escalation or for special work preformed.
• Negotiates and administers all service contracts under the direction of the Senior Property Manager/Asset Manager and in coordination with Assistant Property Manager/Tenant Service Coordinator.
• Works with Tenant Service Coordinator to track the review, approval, and costs of maintenance requests in Yardi system.
• Coordinates all service and purchases to be in accordance with annual business plan and specific spending guidelines.
• Oversees tenant improvement construction projects and capital improvements as required. Coordinates initial design and specifications with development.
• Develops positive relationships with all tenants and handles maintenance needs timely in accordance with lease requirements on a daily basis.
• Ensures compliance with portfolio wide initiatives and required local, state, federal laws and regulations that pertain to the operating of facilities.
• Performs regular periodic (but not less frequent than monthly) property inspections and quarterly detailed inspections monitoring capital projects, maintenance and provides recommendations that maximize property efficiency and competitive market position.
• Prepares annual CAM/Tax/Insurance, etc., billing reconciliations.

MINIMUM REQUIREMENTS:

• Associate degree with concentration in Business or related field a plus.
• Minimum of 5 years’ experience in retail, warehouse, and industrial property management.  Mixed Use and experience with renovations/construction a plus.
• Ability to manage multiple properties and to interact with national and local tenants.
• CSM, CPM, RPA or Candidate and real estate license a plus.
• Excellent written and verbal communication skills with both internal and external customers.
• Proficient in MS Word and excel, accounting/lease systems (Yardi Preferred).
• Familiar with and can maintain lease management systems: Rent roll, delinquency reporting, etc.
• Ability to work independently, providing team leadership to the property management department.
• Ability to interact in a positive manner with support departments, including leasing, accounting, and development.
• Ability to establish and implement short-, medium- and long-term goals based on owner’s objectives
• Working knowledge of industry standards, market conditions and vendor compliance.
• Ability to understand and interpret lease language.
• Strong organizational skills.
• Strong customer service skills with the ability to foster relationships and solve problems.

About Poline Search Partners

Poline Search Partners is an international executive search firm specializing in the shopping center industry. We serve property owners, developers, retailers and service providers who are seeking remarkable talent and work to align them with candidates who are eager for new growth opportunities. Since 1979, our team has been connecting companies and candidates with a commitment to integrity and client satisfaction—making us the industry’s most trusted leader in recruitment.

Connections working at Poline Search Partners