The TQC Transition Coordinator is responsible to onboard newly awarded property management assignments in assigned regions. The Coordinator supports Property Management (PM) with Yardi, K-1, and special projects while providing a high level of customer servic
Job Description
May be responsible for one or more of the following:
Plan and organize all phases of onboarding newly awarded property management assignments with minimal guidance and/or supervision using department tools
Assist City Leads and support staff with K-1 notification process and monitor notifications for accuracy and timeliness
Coordinate and facilitate communication among Property Managers, Client Accounting, Corporate Accounting, Human Resources, IT, and clients involved in the property transition
Setup new properties in applicable databases with 100% accuracy
Execute and perform all lease administration with assistance from Lease Administrators and/or Interns
Track receipt and complete abstract of Property Management Agreements
Serve as trainer and mentor to Lease Administrator Interns
Maintain target date-driven Transition Checklist that itemizes all aspects of a property transition
Track and ensure completion of all property transitions using the Transition Tracker
Update and maintain property and tenant information in databases to ensure accurate and efficient data
Generate, analyze, and interpret various reports needed by the property management staff
Train property management staff on various software platforms (Yardi, K-1, SharePoint, Office 365) and company policies and procedures
Attend weekly Coordinator meetings to provide updates of all transitions to the department and Managers
Provide suggestions and solutions to property transition process and lease administration
Maintain relationships with fellow support groups and City Leads for all assigned markets
Establish recurring market calls with City Leads and support staff
Collaborate with Property Managers to obtain client/tenant information, analyze and interpret tenant leases, field questions, make recommendations, establish solutions, and resolve issues
Maintain and complete department tools to include the Value Add Lease Discrepancy Tracker and Time Tracker
Develop transition process improvement initiatives and create documentation of processes
Lead and execute special projects as needed
Maintain expertise and resolve all PM issues and questions around monthly Compliance Scorecard data
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake. com. Please refer to the job title and job location when you contact us.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.
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Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.