Talent HQ

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

Coordinates clinical volunteer program, volunteer patient ambassadors and peer to peer patient program for the Fred Hutchinson Cancer Center. This includes serving as a primary contact for all volunteers, including recruitment, on-boarding, supervision, and role development. The position also oversees our community pantry program located in our patient housing facilities.

Responsibilities

• Recruit and on-board volunteers - this includes processing background checks and making determination for eligibility, online orienting, training and supervising volunteers.
• Maximizes the skills and abilities of volunteers though role matching to support the need of the organization and patients and families.
• Create, update and evaluate policies and procedures as it relates to the volunteer program.
• Coordinate all events for annual volunteer recognition.
• Maintains weekly Patient Community Pantry and Grab and go events and monitor budgets related to these events.
• Oversee volunteer patient ambassador program and peer to peer patient program.
• Oversee all regulatory files, paperwork, medical compliance, and training/educational requirements for volunteers, specific to Joint Commission standards.
• Maintains and manages volunteer on-line learning management system and database, including tracing of hours of service and volunteer schedules.
• Advise and train department staff that supervise volunteers; Develop new roles and programs that directly support patients and families.
• Problem solving and issues resolution for any concerns related to volunteers or the program, patient concerns, etc.
• Provide back up support to Retail stores volunteer staffing as available.
• Other duties as assigned.

Qualifications

Required:

• Associate or Bachelor's Degree
• Minimum two years' experience in Volunteer Management and Event Coordination.
• Critical thinking skills
• Ability to take initiative and use sound judgment in carrying out responsibilities
• Ability to work in a fast paced, complex health care environment
• Customer service skills
• Ability to prioritize concurrent responsibilities and demands
• Basic knowledge of medical terminology
• Strong organizational skills
• Demonstrates initiative as evidenced by advancing technical skills, sharing knowledge with others and taking on more responsibility.
• Advanced ability in the use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and PeopleSoft (requisitioning).
• Ability to work independently and as part of a team as the situation requires
• Ability to communicate verbally in person, on the phone and in writing in a clear, concise and professional manner.
• Ability to facilitate and present in meetings.
• Ability to navigate team and organizational dynamics
• Ability to prepare, monitor and interpret budgets including analysis of variances.

Preferred:

• Knowledge of volunteer basics (recruitment, retention, recognition) in a healthcare environment.
• Ability and comfort with public speaking, training groups of 30 people, and representing the program/organization at community events.
• Ability to facilitate and present in meetings.
• Ability to navigate team and organizational dynamics.

This position is patient facing and/or requires access to Fred Hutch clinical facilities. As such, full COVID-19 vaccination is required as a condition of employment, without exception. Booster doses are strongly recommended but not required. If declining a booster, completion of the COVID-19 Vaccination Status Form Questionnaire and COVID-19 Booster Declination Training is required. Because of our immunocompromised patient population, there are no medical or religious accommodations available for any employee who is patient facing and/or requires access to Fred Hutch clinical facilities. Only employees whose positions are fully remote, who are not patient facing and/or require no access to clinical facilities, may apply for medical or religious accommodations. As a condition of employment, newly hired employees must provide proof of vaccination before their first day of employment.

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The hourly pay range for this position is from $26.20 to $37.31 and pay offered will be based on experience and qualifications.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at hrops@fredhutch.org or by calling 206-667-4700.