The TQC Transition Analyst is responsible for onboarding newly awarded property management assignments in assigned regions. The Analyst supports Property Management teams while providing a high level of detail and customer service. The Analyst is involved in special projects and ensures data integrity in all department tools and systems.
Job Description
ACCOUNTABILITIESÂ
May be responsible for one or more of the following:Â
Plan, analyze and complete all required tasks of onboarding newly awarded property management assignments with minimal guidance and/or supervision using department toolsÂ
Assist City Leads and support staff with pipeline tools and monitor notifications for accuracy and timelinessÂ
Analyze and facilitate communication among Property Managers, Client Accounting, Corporate Accounting, Human Resources, IT, and clients involved in the property transitionÂ
Setup new properties in applicable databases with 100% accuracyÂ
Execute and perform all lease administration Â
Track receipt and complete abstract of Property Management AgreementsÂ
Serve as trainer and mentor to Lease Administrator/InternsÂ
Track and ensure completion of all property transitions by maintaining target date-driven Transition Checklists and department tools that itemize all aspects of a property transition; Maintain and complete all department tools.Â
Update and maintain property and tenant information in databases to ensure accurate and efficient dataÂ
Generate, analyze, and interpret various reports needed by the property management staffÂ
Train property management staff on various software platforms and company policies and proceduresÂ
Attend weekly meetings to provide updates of all assigned transitions to the department and ManagersÂ
Provide recommendations and solutions to the property transition process and lease data to meet the needs of the asset, client, and managerÂ
Maintain positive working relationships with fellow support groups, Property Management teams and City LeadsÂ
Establish and maintain recurring market calls with City Leads and support staffÂ
Collaborate with Property Managers to obtain client/tenant information, analyze and interpret tenant leases, field questions, make recommendations, establish solutions, and resolve issuesÂ
Develop transition process improvement initiatives and create documentation of processes; Proactively provide suggestions and solutions to property transition processÂ
Participate in yearly department goals to drive change and improvement  Â
Lead and execute special projects as assignedÂ
MINIMUM REQUIREMENTSÂ
Bachelorâ™s degreeÂ
3+ years of relevant experience Â
Or any similar combination of education and experienceÂ
Experience in real estate and basic accounting knowledge, including understanding Property Management function, lease administration, and tenant leases/reconciliations preferredÂ
Proficiency with Microsoft Office products, including Word, Excel, and OutlookÂ
Ability to understand, interpret, and abstract complex real estate terminology and documentsÂ
Effective time management skillsÂ
Detail oriented, organized, and thoroughÂ
Proven record of providing excellent internal and external customer serviceÂ
Excellent interpersonal skills with high initiative, flexibility, and team approach to workÂ
Excellent oral and written communication skillsÂ
PHYSICAL REQUIREMENTSÂ
Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hoursÂ
May involve periods of standing, such as operating at a copier/fax/scannerÂ
Regularly required to talk, hear, and use hands and fingers to write and typeÂ
Ability to speak clearly so others can understand youÂ
Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displaysÂ
Ability to observe details at close rangeÂ
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative⋠Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.
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Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.