Job Title

Job Description Summary

Job Description

Cushman & Wakefield

Weâ™re looking for an ambitious Associate to join our growing Property & Asset Management team in Birmingham. This is a key client-facing role with a unique split: managing a diverse Midlands portfolio for a leading investment client, while also acting as an account manager for a major pensions client.

Youâ™ll be joining a high-performing team with the autonomy to lead, the visibility to influence, and the opportunity to develop your career within one of the worldâ™s leading real estate consultancies.

The Role

50% â“ Property Management (Investment Client)
Manage a varied portfolio of industrial, retail and small office assets across the Midlands. Responsibilities include:

• Full service charge oversight, budgeting & reconciliation

• Day-to-day tenant engagement and lease management

• Ensuring compliance, H&S, and operational excellence across the estate

• Working closely with FM, ESG and wider service lines to drive value

• Acting as primary point of contact for the investment client

50% â“ Account Management (Pensions Client)
Serve as the dedicated account manager for one of our long-standing pensions clients, delivering premium client care and commercial insight:

• Coordinating instructions and reporting across a mixed portfolio

• Leading client meetings and presenting updates

• Managing workflows, performance metrics and governance

• Identifying opportunities for continuous improvement and cross-service collaboration

Leadership & Team Management

• Line management of two support staff, providing guidance, development and workload prioritisation

• Supporting team culture, best practice sharing and operational efficiency

What Weâ™re Looking For

• Experience in commercial property management (industrial/retail/office preferred)

• Strong understanding of service charge management and landlord/tenant relationships

• Confident communicator with proven client-facing capability

• Ability to lead, influence and manage multiple stakeholders

• Organised, proactive and commercially minded

• MRICS preferred but not essential

Why Cushman & Wakefield?

• Hybrid working â“ typically 2â“3 days per week in our Birmingham office

• Access to national expertise and global resources

• A collaborative culture with real autonomy and room to grow

• Industry-leading benefits, training and career progression