Job Title

Transition Analyst (Multifamily)

Job Description Summary

POSITION PURPOSE
The Transition Analyst supports the Transitions & Property Management teams throughout the onboarding and offboarding processes while providing a high level of detail and customer service. As part of the Transitions team, the Analyst is also involved in special projects and ensures data integrity in all department tools & systems. The Analyst must provide a high level of support, collaborate with all members of TQC, and be an effective communicator.

Job Description

POSITION PURPOSE 

The Transition Analyst supports the Transitions & Property Management teams throughout the onboarding and offboarding processes while providing a high level of detail and customer service. As part of the Transitions team, the Analyst is also involved in special projects and ensures data integrity in all department tools & systems. The Analyst must provide a high level of support, collaborate with all members of TQC, and be an effective communicator.  

ACCOUNTABILITIES 

May be responsible for one or more of the following: 

• Complete required tasks timely for all assigned onboarding and offboarding property management assignments with minimal guidance and/or supervision 

• Track completion of tasks in department tools 

• Ensures data integrity across all department transition tools  

• Assist Transition Specialists, Sr. Transition Specialists, and Managers with reporting and coordination of assignments; Proactively communicate potential risks and provide potential solutions 

• Collaborate with Property Management teams and other partners in the transition to obtain property information, analyze and interpret reports, field questions, make recommendations, establish solutions, and resolve issues  

• Track receipt of various documentation and proactively complete required action items once received; Audit and interpret documentation received to ensure accurate setups/decommissions 

• Support the maintenance of transition checklists and department tools that itemize all aspects of a property transition; Maintain and complete all department tools 

• Regularly audit and maintain property and client information in databases to ensure accurate system data 

• Occasionally attend and support internal and external transition calls  

• Maintain relationships with fellow support groups and Property Management teams 

• Develop transition process improvement initiatives and create documentation of processes; Proactively provide suggestions and solutions to property transition process 

• Lead and execute special projects as assigned  

MINIMUM REQUIREMENTS 

• Bachelor Degree 

• 3+ years of relevant experience 

• Or any similar combination of education and experience 

• Experience in real estate and basic accounting knowledge, including understanding Property Management function, lease administration, and tenant leases/reconciliations preferred 

• Proficiency with Microsoft Office products, including Word, Excel, and Outlook 

• Smartsheet knowledge is beneficial but not required  

• Ability to understand, interpret, and abstract complex real estate terminology 

• Effective time management skills 

• Detail oriented, organized, and thorough 

• Proven record of providing excellent internal and external customer service 

• Excellent interpersonal skills with high initiative, flexibility, and team approach to work 

• Excellent oral and written communication skills 

PHYSICAL REQUIREMENTS 

• Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours 

• May involve periods of standing, such as operating at a copier/fax/scanner 

• Regularly required to talk, hear, and use hands and fingers to write and type 

• Ability to speak clearly so others can understand you 

• Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays 

• Ability to observe details at close range 

COMPANY BENEFITS  

• 120 Hours Paid Time Off annually; prorated upon hire  

• 40 Hours Sick Time annually; prorated upon hire  

• 2 Volunteer Days annually to support causes important to you & your community  

• 14 Company Holidays  

• Paid Parental Leave   

• Medical, Dental, Vision, & Life Insurance, with other supplementary benefit options, including pet insurance; Pre-Tax spending accounts  

• Company Discounts Program to many major retailers & service providers  

• Company-provided Personal & Professional Development, including access to LinkedIn Learning, Employee Assistance Program, & Counseling Services 

The above-referenced position summary is a guideline designed to present an overview of job duties and is not intended to be a comprehensive list of responsibilities and requirements. 

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidateâ™s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 49,857.60 - $58,656.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.

INCO: âœCushman & Wakefieldâ