Job Title

Job Description Summary

Job Description

⢠Provide exceptional client service at all levels, internally and externally
⢠Support the transactions team with any documentation required to be used during the transactions management process including new leases, renewals, purchases, sales, subleases, options, etc.
⢠Track and report upcoming lease expirations and other critical dates
⢠Draft and process all requests for service or client initiation documents
⢠Draft and process all Co-Broker and agent engagement letters
⢠Facilitate commission invoicing
⢠Input commission information into C&W revenue reporting system
⢠Assist with reporting functions:
⢠Closing/Value-add reports
⢠Negotiation summaries/RFP comparison matrixes
⢠KPI tracking
⢠Fusion/CoStar/REFLEX or other TM Technology updates and document uploads
⢠Portfolio reporting (e.g. data manipulation, spreadsheet formatting) for both C&W and client
⢠Other administrative client reporting duties that can better managed by C&W
⢠Handle general administrative duties (e.g. copy/fax, light phone support, correspondence as needed, departmental support, etc.)
⢠Process paperwork (e.g. blue-backed documents for signature, ensure proper distribution once documents are fully executed, act as a liaison between Real Estate, Lease Administration, and Facilities Management)
⢠Review and understand broker market surveys and deliverables prior to client delivery
⢠Gather data and real estate market information from research and brokers
⢠Coordinate client feedback questionnaires/surveys
⢠Ensure and manage the quality and timeliness of transaction information entered into all databases
⢠Prepare transaction communication tools and package for management for internal approval process