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Macerich Management Company

Scottsdale, Arizona

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Seattle, Washington

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Customer Relations Representative - RI/Work From Home
Job Description*We are currently providing virtual training and the option to work full-time from home or work full-time on-site in our Cumberland, RI office. Exciting customer relations position available supporting CVS retail stores. Responsibilities include responding to customer calls made to our 1-800-SHOP-CVS line in a manner that is reflective of the company's purpose, strategy, and values. Must have superb customer service skills in order to assist customers in an inbound customer contact center setting. In this role, you will serve as a customer advocate when researching, responding or interpreting company procedures or policies with the ultimate goal of delighting our valuable customers. Excellent communication skills are needed as you review and proc


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